play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 7559251848
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the one-time password (OTP) to secure your account. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To initiate this process, first, ensure your internet connection is stable and strong. Wait for the "send OTP" button to work properly, then wait for the OTP to arrive. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active number to verify your account. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate account transfer. This will help complete the necessary adjustments.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earned gaming funds, and bonuses cannot be withdrawn. Users can only withdraw the money they have genuinely earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a process completion time of 30 minutes to 3 hours. However, there may be occasional delays with payments, requiring a wait of up to 24 hours in some cases. This can vary the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
We take pride in providing exceptional services and resources, including live dealer games that offer an authentic casino experience directly from the comfort of your own home. Our user-friendly platform is accessible on various devices, ensuring you can play at any time, from anywhere.
At play exchange, we prioritize your convenience and security above all else. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring seamless and rapid transactions. This flexibility allows you to choose the payment method that best suits your needs, giving you complete control over your gaming experience. In addition to our extensive payment options, we have implemented robust security measures to protect your sensitive information and ensure a safe and transparent gaming environment. Our commitment to fair play and transparency means that you can trust that all transactions and interactions on our platform are legitimate and secure. Our security measures include state-of-the-art encryption technology, secure servers, and regular security audits to identify and address any potential vulnerabilities. We also have a dedicated team of experts who work tirelessly to monitor and maintain the integrity of our platform, ensuring that your gaming experience is always secure and enjoyable.